This Privacy Policy describes how Alwafaa Group (referred to as “we, ” “us, ” or “our”) collects, uses, and shares personal information of users of our website, SME26. We are committed to protecting your privacy and ensuring the security of your personal information.
1. Information We Collect
We collect several types of information from and about users of our website, including:
- Personal Information: This includes information that can be used to identify you, such as your name, email address, phone number, and company details, which you provide when you register for an account, request information, or make a purchase.
- Payment Information: When you make a purchase, we collect payment information, such as credit card details or other financial information, to process your transaction. This information is securely processed by our payment gateway providers.
- Usage Data: We collect information about how you use our website, including the pages you visit, the links you click, and the searches you conduct. This data helps us improve our website and services.
- Device Information: We collect information about the device you use to access our website, including the device type, operating system, and unique device identifiers.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track your activity on our website and collect certain information. You can control the use of cookies through your browser settings.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- Providing and Improving Services: To provide you with the services you request, process transactions, and improve our website and services.
- Communication: To communicate with you about your account, purchases, and updates to our services. We may also send you marketing communications, but you can opt-out at any time.
- Personalization: To personalize your experience on our website and provide you with content and offers that are relevant to your interests.
- Analytics: To analyze how users interact with our website and services, and to improve our website’s performance and user experience.
- Legal Compliance: To comply with legal obligations and respond to legal requests.
3. How We Share Your Information
We may share your information with third parties in the following circumstances:
- Service Providers: We share information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, and hosting services.
- Business Partners: We may share information with our business partners to offer you products, services, or promotions.
- Legal Requirements: We may disclose your information if required to do so by law or in response to a legal request.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.
4. Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:
- Encryption: Using encryption to protect sensitive information during transmission.
- Secure Storage: Storing your information on secure servers with limited access.
- Access Controls: Implementing access controls to restrict who can access your information.
- Regular Audits: Conducting regular security audits to identify and address potential vulnerabilities.
However, no method of transmission over the Internet or method of electronic storage is completely secure, so we cannot guarantee absolute security.
5. Your Rights
You have certain rights regarding your personal information, including:
- Access: You have the right to access the personal information we hold about you.
- Correction: You have the right to request that we correct any inaccurate or incomplete personal information.
- Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
- Opt-Out: You can opt-out of receiving marketing communications from us at any time.
To exercise these rights, please contact us using the contact information provided below.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information about your browsing behavior on our website. Cookies are small text files that are stored on your device. We use cookies for various purposes, including:
- Essential Cookies: These cookies are necessary for the operation of our website and enable you to use its features.
- Performance Cookies: These cookies collect information about how you use our website, such as which pages you visit and how long you spend on each page.
- Functionality Cookies: These cookies allow our website to remember your preferences and provide enhanced features.
- Advertising Cookies: These cookies are used to deliver advertisements that are relevant to your interests.
You can control the use of cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of any third-party websites you visit.
8. Children’s Privacy
Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete the information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes on our website and update the effective date. Your continued use of our website after the changes are posted constitutes your acceptance of the revised Privacy Policy.
10. Contact Information
If you have any questions or concerns about this Privacy Policy, please contact us at:
[Insert Contact Information Here]
By using our website, you consent to the terms of this Privacy Policy.
